Cookie Policy

This Cookie Policy is effective July 5, 2026 and explains how Prism Casino uses cookies and similar technologies on prismcasino.com and our mobile experience. It applies to visitors and registered players, including those accessing our services from within the United States. If you want a quick overview of our mobile experience, see our Prism Mobile Casino review.

What cookies and similar technologies are

Cookies are small text files placed on your device by a website to store information about your visit. We also use related tools such as web beacons, pixels, and local storage to remember settings, track performance, and support secure connections. Cookies can be session-based (deleted when you close your browser) or persistent (remain for a set period). These tools help deliver faster pages, remember your preferences, and keep gameplay smooth and secure.

Why we use cookies — simple benefits for players

We use cookies to improve your experience on the site and app. Practical examples include:

• Keeping you logged in during a session so you can play without repeated sign-ins.
• Remembering language, display, and accessibility preferences so the site fits your needs.
• Measuring page speed and stability so pages and games load more reliably.
• Supporting security checks and geolocation tools that help verify in-state access where required.
• Delivering relevant promotions and offers based on your activity and preferences.

Cookies help us make the site faster, safer, and more tailored to you. They do not give us access to files or personal data beyond what you already provide.

Types of cookies we use

Essential cookies — These are strictly necessary for the site to function. They enable account access, checkout, and secure transactions. Without essential cookies, core features like deposits and gameplay may not work.

Functional cookies — These remember choices you make, such as language, display settings, and chat preferences, so the site behaves the way you expect. Turning these off can reduce convenience but won’t stop basic access.

Performance and analytics cookies — These collect anonymous data about how people use the site, which pages are popular, and where errors occur. That information helps us fix issues and tune performance for faster load times and smoother play.

Security cookies — These support fraud prevention, session integrity, and other protections that help keep accounts and payments safe.

Marketing cookies — These enable personalized offers and advertising based on preferences or past activity. They may be placed by Prism Casino or our advertising partners. These are non-essential and can be declined without preventing basic site use.

Third-party cookies and partners

Some cookies are set by third parties we work with, including analytics vendors, game software providers such as Real Time Gaming, payment processors, and other service providers. These parties may use cookies to provide services, measure campaign effectiveness, or support integrations. We do not control how third parties use their cookies, so please review their privacy materials if you want more detail.

Consent and your choices

When you first visit, a cookie banner will explain our use of cookies and let you accept or manage preferences. You can accept all cookies, decline non-essential cookies, or select specific categories. Your choices are stored in a cookie so we respect them on return visits. If you clear cookies, your choices will be removed and you may be asked again.

Refusing non-essential cookies will not block access to the site, but it may affect personalization, promotional targeting, and some convenience features. Essential cookies remain active because they are required for secure, legal operation of services.

How to manage, disable, or delete cookies

You can control cookies through your browser or device settings. Below are general steps; options and wording may vary by version.

• Google Chrome — Go to Settings, Privacy and security, Cookies and other site data. From there you can block third-party cookies, clear cookies, or set exceptions.
• Safari — Open Preferences or Settings, Privacy, and adjust Website Tracking and Cookies settings. On mobile devices, check Safari settings in the device settings app.
• Mozilla Firefox — Open Options or Preferences, Privacy & Security, and use Enhanced Tracking Protection and Cookies and Site Data controls.
• Microsoft Edge — Open Settings, Cookies and site permissions, Manage and delete cookies and site data.

You can also clear cookies from your browser history to remove stored cookies. For mobile apps, you can usually clear the app cache or data through your device settings, or reinstall the app. Managing cookies for advertising typically requires visiting the ad network’s controls or using browser privacy settings to limit tracking.

How cookie settings affect site functionality

Turning off non-essential cookies will reduce personalization and may limit features such as saved account preferences, targeted promotions, or faster re-entry to games. Disabling essential cookies will prevent login, deposits, and gameplay, and may block legal-geolocation tools we use to ensure compliant access from your location.

Data retention and security

We retain cookies for the time periods needed to provide the service or as required by law. Security cookies are designed to minimize risk of fraud and unauthorized access. We take reasonable steps to safeguard information collected through cookies, but no system is completely immune to risk.

Policy updates and notifications

We may update this Cookie Policy to reflect changes in technology, legal requirements, or our services. When we make material changes, we will post the updated effective date at the top of this page and, where appropriate, notify registered players by email. You should check this policy periodically to stay informed.

Contact for privacy and cookie questions

If you have questions about cookies, privacy, or how we use your data, contact our support team at help@prismcasino.com or call 1-844-334-6619. You can also review our broader Privacy Policy and Terms and Conditions for more detail on data handling and player protections.

Thank you for taking the time to review how Prism Casino uses cookies. Adjust your settings any time to match your comfort level with personalization and tracking, and contact us if you need help making changes.